Privacy Policy

Clever++ ("we", "our", "us") is an eCommerce development agency based in Cluj-Napoca, Romania. Our website address is https://cleverplusplus.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our services.

We may collect the following types of information:

• Contact information — name, email address, phone number, company name, project details, budget range, and service interest when you fill in our contact forms.
• Communication data — messages you send to us by email, form submission, phone, or social media.
• Usage data — pages visited, time spent, browser type, device information, IP address, referral source, and similar analytics data.
• Cookies — see our Cookie Policy for details.

We use your information to:

• Respond to enquiries and provide project proposals
• Plan, deliver, and improve our eCommerce development services
• Communicate about potential or active projects
• Send relevant updates only where you have consented or where the law allows it
• Comply with legal, tax, accounting, and security obligations
• Analyse website usage to improve user experience and performance

We process your data on the following legal bases: your consent, steps taken at your request before entering into a contract, the performance of a contract, compliance with legal obligations, and our legitimate interests in running, securing, and improving our business.

We do not sell your personal data. We may share it with trusted service providers that help us operate our website and business, such as hosting providers, analytics tools, email and form processing services, CRM or project management tools, accountants, legal advisers, and other professional suppliers. Where required, these providers are bound by confidentiality and data processing obligations.

We retain your data only as long as necessary for the purposes described in this policy, or as required by law. Contact form submissions and enquiry records are generally kept for up to 2 years unless a longer retention period is required for an active project, contract, legal obligation, or legitimate business need.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with the relevant data protection authority

To exercise any right, contact us at office@cleverplusplus.com.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, alteration, or disclosure.

We may update this policy from time to time. The latest version will always be available on this page with the updated date shown above.

If you have any questions about this Privacy Policy or how Clever++ handles personal data, please contact us at office@cleverplusplus.com.